Terms & Conditions

Customerservice


Please contact our customer service:

Email: info@nterinterior.com
We will get back to you as quick as soon as possible.

----------------------------------------------------------------

Terms and conditions

Info
The following trade terms apply for all products which are ordered by private customers via our webshop: www.nterinterior.com

NTER ApS
Vintervej 4
2920 Charlottenlund
Danmark

info@nterinterior.com
VAT no: 38 65 26 56

Privacy policy
When you place an order with NTER, we collect your name, address, telephone number and e-mail address in order to execute the order. Furthermore NTER have the customers’ purchasing history and purchase related documentation in order to obtain all terms of warranty. All personal data will be stored and transmitted encrypted.

Furthermore NTER undertakes stock analysis based upon which products customers look at, how many products are sold and when, so every purchase and delivery can be planned and optimized.  

Customers always have the right to review their personal data and make any objections under the personal data regulations. NTER is responsible for processing all personal data.

As a customer to NTER you have the right to be informed of how your personal data is used. If you wish to know more concerning your personal data we hold, please email us. You can always request to have your data changed or removed.

Cookie policy
The Web-shop System employs cookies to manage the contents of your shopping bag. A cookie is just the name of a file that is saved on your PC.It is possible to request that the system stores address information for your next order. If you wish to delete this information at a later stage, it can be done through your browser settings.

Confirmation and receipt
After finalizing an order with payment, you will receive an automated email from NTER which confirms that we have received your order. Please note that this email is not a final acceptance of your order. When the order is packed and shipped from our warehouse you will receive a final confirmation and receipt via email. The receipt will only include the listed items. NTER is therefore not liable for delivering other items which have been part of the order but have sold out. A separate receipt or invoice on those remaining items will be sent to you. See section (Sold out items).

Payment & Prices
We make every effort to ensure that the prices for products displayed in the webshop are correct. All prices are including Danish tax but do not include freight cost. The freight cost will be confirmed at checkout when the delivery address has been completed. There is no Danish tax on orders from private customers outside the EU. The full amount will be charged on the date of the shipment (i.e. when the package is dispatched).

NTER accepts the following payment cards:

 


Electronic payments are made through the secure, encrypted and PBS-approved Web-shop System.

The chosen payment card has to be in the name of the buyer. All payment cardholders are subject to validation control and approval from the card provider. If the transaction is not approved the order will be cancelled.

By using a foreign payment card, a fee will be added in relation to the total amount. The fee will depend on type of payment card which will be confirmed at checkout.


Payment via MobilePay is possible for Danish customers. You can choose this payment option in the last payment window

All prices are listed in DKK and Euro and include 25 % VAT, unless the order is for a country outside the European Union. Please see the section about Customs and VAT.

Customs and VAT
If your country is part of the European Union (EU), prices include Danish VAT at 25 %.

Shipping costs will be added to your order. For shipping charges, please view Delivery & Returns.

Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. NTER ApS ships

your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for further information.

Sold out items
If an item you are interested in is sold out, please contact us at info@nterinterior.com. A customer service agent will inform you whether it is possible to sign up on our waiting list, or whether we can re-order the item or offer you a similar item that you may like.

Copyright
NTER ApS have the copyright on all content on www.nterinterior.com.

Search